Private Banker

Location: Jackson, WY (In-Office)

Job Type: Full-Time Non-Exempt

Salary: $27.89 - $34.14/HR
* Actual offer will be based on experience, location, education, and/or skills*

You’re a service-driven professional who thrives in a client-facing role. You bring a strong attention to detail, a proactive mindset, and the ability to handle day-to-day banking tasks with confidence and accuracy. You’re a natural communicator, comfortable interacting with clients in-person, via phone, and email. Whether you’re processing transactions, resolving account issues, or supporting branch operations, you’re committed to delivering exceptional client experiences.

If you're looking to grow your banking career in a dynamic, fast-paced environment, this is a great opportunity for you.

Responsible for executing private banking and teller-related transactions, primarily for consumer accounts, while delivering exceptional client experience through in-person interactions, email, and phone communication. Ensures accurate and efficient processing of daily client transactions and account-related requests. This position is primarily service-focused (100% service).

This role requires a proactive, self-motivated professional who thrives in a fast-paced, dynamic environment. Success depends on the ability to effectively manage multiple priorities, exercise sound judgment, work independently, and adapt to evolving products, services, procedures, and business processes.

• Perform teller functions, including cash handling, deposits, account transactions, and end-of-day processing.
• Process transfers, loan payments, and wire transactions accurately and efficiently.
• Assist clients with daily service requests, including check orders, statement copies, debit card disputes, account maintenance, and other banking needs.
• Manage front desk and administrative responsibilities, including greeting clients, opening and closing the office, answering phone calls, ordering supplies, and supporting meeting preparation.
• Provide assistance with online banking services and digital banking tools.
• Open new consumer deposit accounts, obtain bonus rate approvals when required, establish new products and services for existing clients, and complete client onboarding activities.
• Build and maintain strong client relationships to ensure a high level of client satisfaction and service excellence.
• Collaborate with team members across multiple departments including Operations, Compliance, and Security, to support client needs and business objectives.
• Serve as a knowledgeable and proactive resource on First Western’s consumer banking products and services.
• Maintain current knowledge of bank products, services, policies, procedures, and regulatory requirements, ensuring compliance with all applicable laws and regulations.

• Bachelor’s degree in Business, Finance, or a related field preferred (or equivalent banking experience)
• 0–3 years of client-facing banking experience required
• Proficiency in Microsoft Office Suite
• Detailed knowledge of teller functions, client services, new deposit accounts, banking regulations, and compliance
• Strong organizational skills, attention to detail, and a proactive, self-starting attitude
• Excellent written and verbal communication skills
• Ability to understand and clearly explain financial products and services
• Notary public certification (required within 90 days of hire)

• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Comprehensive health and wellness benefits, including:
  • Health savings accounts (HSA).
  • Flexible spending accounts (FSA).
  • Medical, dental, and vision coverage.
• Generous paid time off and bank holidays.
• Access to training and professional…