Guest Services Manager at Snake River Sporting Club

Guest Services Manager at Snake River Sporting Club

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Position Summary:

As the Guest Services Manager at Snake River Sporting Club, you will play a pivotal role in ensuring the highest level of guest satisfaction and service excellence. You will lead a team dedicated to providing personalized, luxurious experiences to our guests, overseeing all aspects of guest services operations with finesse, professionalism, and attention to detail.

About the Club:
Snake River Sporting Club is a luxurious retreat that combines the beauty of nature with high‑end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, the club includes a world‑class golf course designed by Tom Weiskopf, an equestrian center, first‑rate fishing, and a working ranch, offering a unique combination of amenities and experiences.

In partnership with Snake River Sporting Club, Noble House is also excited to announce a new full‑service luxury hotel on the property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000‑square‑foot in‑building wellness center and spa, and all of the services and amenities one would expect from a luxury resort.

The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole.

Culture:
Our philosophy emphasizes “location, distinction, and soul.” We celebrate individual distinction and collective soul, welcoming team members with passion for hospitality and encouraging personal authenticity.

• Efficient computer skills
• Effective communication skills
• Organized with an ability to multi‑task
• Understanding of business and sales principles applicable to the hospitality industry

• Perform job functions with attention to detail, speed, and accuracy
• Prioritize and organize work
• Be a clear thinker, remain calm, and resolve problems using rational judgment
• Lead and mentor new and veteran team members
• Understand guest expectations and needs
• Work cohesively with co‑workers as part of a team
• Communicate effectively with clients, guests, homeowners, and members
• Maintain confidentiality of privileged and pertinent resort data and information

• Guest Experience Enhancement
• Team Leadership
• Operational Management
• Staff Training and Development
• Financial Management
• Collaboration
• Quality Assurance
• Health and Safety Compliance
• Flexibility

• Competitive salary
• Health and retirement benefits
• Employee Housing based on availability
• Staff discounts on hotel services
• Access to club amenities and activities such as golf, tennis, racquetball, horse riding, hiking trails, fishing, cross‑country/nordic skiing, heliskiing and more
• Discounted ski passes to JHMR, Snow King, and Targhee
• F&B/Retail discounts EEO Statement

  Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member as their authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team rooted in family and a workplace where success is based solely on individual qualifications, experience, abilities and job performance.

  Seniority
  
  Level

  Mid‑Senior level

  Employment Type

  Full‑time

  Job Function

  Other

  Industry

  Hospitality