Administrative Assistant

The Administrative Assistant is responsible for overall front office activities including the reception area. Provides administrative support to staff members.

• Represent Families, Inc. in person, over the telephone and in the community in a professional manner.
• Maintains a neat and professional work area including the waiting area.
• Maintains clinic schedules for medication appointments in the EMR system and confirms appointments including documentation in the scheduler notes.
• Issues school and work excuses as needed for medication appointments.
• Collects co-pays and deductibles for medication/therapy appointments, issues receipts and forwards payments/invoices to Business Office.
• Manages reports associated with clinic operations and scheduling.
• Other duties as assigned.

One year of experience in an office environment is required.

Healthcare office environment experience is preferred.

Ability to retain confidentiality and ability to perform several tasks simultaneously. Ability to deal effectively with clients, professionals, and staff.

Proficient typing skills, excellent spelling and grammar skills, strong organizational skills, knowledge of Microsoft office software.