Office Administrator​/Office Manager

Office Administrator / Office Manager

Voda Cleaning & Restoration

In-Person (Hybrid considered for the right candidate)

Full-Time

Monday–Friday, 8:30 AM – 5:30 PM

$18–$24 per hour, based on experience

Opportunity to advance into Head of Office Operations as the company grows

• Bonus based on performance
• Opportunity for advancement
• Profit sharing

A growing Cleaning & Restoration home services business seeks a highly organized, reliable, detail-oriented Office Administrator / Office Manager to oversee daily office operations. This role is critical to keeping the business organized, customers satisfied, and technicians operating efficiently.

This is a new position within the company and will require an independent, go-getter attitude to develop the role, build systems, and achieve success.

Position is primarily in-person, with opportunity for a hybrid schedule after onboarding and demonstrated performance.

• Answer incoming phone calls and respond to customer inquiries
• Schedule jobs and coordinate technician calendars and daily routes
• Follow up with incoming leads to book jobs
• Follow up with existing customers to ensure satisfaction
• Coordinate technician schedules and serve as the communication hub
• Attend a weekly in-person business networking event
• Create and manage email marketing campaigns
• Maintain relationships with vendors (insurance, SEO, lead generation, etc.)
• Generate weekly and monthly KPI and financial reports
• Run weekly payroll accurately and on time
• Develop and maintain SOPs and internal documentation
• Manage general back-office administrative tasks

• Verbal Communication – speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations.
• Written Communication – writes clear, precise, well organized letters, proposals, and emails.
• Team Building – achieves cohesion and effective team spirit with peers and subordinates.
• Planning and Organizing – coordinates plans with other managers and executives.
• Adaptability – adapts to changes in the work environment and manages competing demands.
• Dependability – consistently on time, follows instructions, responds to management direction.
• Technology – uses standard word processing, spreadsheet, and presentation software tools.

• A minimum of high-school diploma, preferably an Associate’s or Bachelor’s degree.
• Experience in office administration or office management.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Comfortable managing multiple priorities.
• Experience with CRMs, scheduling software, and email marketing tools.
• Familiarity with payroll and reporting.
• Self-motivated, dependable, and detail-oriented.

• Self-starter willing to own a brand-new role.
• Enjoys building systems, processes, and organization from the ground up.
• Thrives in a fast-paced environment where priorities can shift.
• Communicates clearly and professionally with customers, technicians, and vendors.
• Takes pride in follow-through, accuracy, and accountability.
• Excited about long-term growth and leadership opportunities as the company expands.

• Needs constant direction or highly structured day-to-day oversight.
• Prefers doing the same repetitive tasks without process improvement.
• Uncomfortable making decisions or solving problems independently.
• Avoids customer interaction or difficult conversations.
• Not interested in growing beyond basic administrative tasks.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.