Order Processor

Napco, a member of the , INC. family of brands, is a key part of our floral operations, supporting multiple internal teams through accurate, timely, and detail-driven order fulfillment. We are seeking a dependable and highly organized Order Processor to support the Order Processing department, Accounts Payable, and Warehouse teams.

This role plays a critical part in ensuring orders, inventory, and invoices are processed accurately and efficiently across multiple departments. The ideal candidate thrives in a fast-paced environment, is extremely detail-oriented, and takes pride in delivering accurate, high-quality work while collaborating across teams.

• Accurately enter manual orders provided by internal departments as well as web-based orders in an accurate and timely manner
• Manage and maintain the open order database, including releasing orders for shipping in a timely and optimal manner
• Troubleshoot and resolve issues related to inventory discrepancies, data entry errors, and order maintenance
• Process inbound inventory into the system and ensure all records are accurately maintained
• Invoice shipped orders and support billing accuracy across departments
• Manage, update, and input data into critical spreadsheets used by multiple departments
• Respond to intra-company communications, providing clear, accurate, and timely assistance to inquiries
• Collaborate closely with Warehouse and Operations teams to support order flow, inventory accuracy, and shipping timelines
• Provide data entry and invoice collation support to Accounts Payable and other operational teams as needed
• Maintain a high level of organization, accuracy, and attention to detail in all daily work
• Identify issues, apply critical thinking, and escalate concerns as needed to support operational continuity

• Extremely detail-oriented with a strong commitment to accuracy
• Dependable and punctual with a consistent attendance record
• Fast learner who adapts quickly to new systems, processes, and workflows
• Strong team player who collaborates effectively across departments
• Ability to multitask and prioritize in a deadline-driven environment
• Highly proficient in Microsoft Office Suite, with advanced skills in Excel
• Excellent verbal and written communication skills
• Strong 10-key typing skills with speed and accuracy
• Prior experience in billing, invoicing, order processing, or data entry preferred
• Strong problem-solving and critical-thinking skills
• Highly organized with strong time-management abilities
• Availability to work weekends up to three times per year
  , based on business needs

• High school diploma or equivalent required
• 1+ year of experience in order processing, billing, invoicing, data entry, or a related administrative or operations role preferred
• Strong proficiency in Microsoft Office Suite, with an emphasis on Excel
• Excellent 10-key typing skills with a high level of accuracy
• Ability to manage multiple priorities and work independently with minimal supervision
• Strong organizational skills and attention to detail
• Ability to sit, type, and work at a computer for extended periods of time
• Dependable and punctual with consistent attendance
• Ability to meet scheduling requirements, including limited weekend work as needed