Staff Assistant

Position: STAFF ASSISTANT - 65000373
Requisition No: 867468

Agency:
Elder Affairs

Working Title:

STAFF ASSISTANT
- Pay Plan:
Career Service

Position Number:

Salary: $2,896.67-$2,976.02 MONTHLY

Posting Closing Date: 01/09/2026

Total Compensation Estimator
Tool

DEPARTMENT OF ELDER AFFAIRS

CARES 4A

POSITION OVERVIEW AND RESPONSIBILITIES:

This is a highly responsible professional support position in the CARES office. This position performs a variety of administrative tasks. The incumbent will be an integral member of a dedicated team.

PAY:

Salary will be commensurate with experience and qualifications, ranging from $34,760.04 to 35, 712.24.

DUTIES AND RESPONSIBILITIES:

• Inputs and processes referrals and client information into the electronic Client Information and Registration Tracking System (e). Maintains efficiency and quality control by reviewing documents for completeness and appropriateness prior to input and, rejects and/or requests clarification as needed. Compiles and analyzes data for administrative decisions. May act as a liaison between the HQ, BIT, and the field office for the purpose of regular equipment maintenance and troubleshooting.
• Receives and screens telephone calls in a professional and courteous manner; provides routine information, and routes calls appropriately. Provides general information to long-term care facilities, county agencies, hospitals, and other private providers in the community.
• Produces correspondence, memorandums, reports, in-house forms for staff, manuals and other office documents from rough draft to final copy. Work is highly complex and often technical or medical in nature. Provides technical support to staff by preparing reports, logs, and correspondence.
• Sorts and processes incoming email., responds timely to email and other electronic communication. Accurately routes information to the appropriate staff or eCIRTS case record; creates new eCIRTS case records; and prepares outgoing mail.
• Maintains CARES files by using appropriate filing methods. Purges and destroys files as mandated by following established retention schedules.
• Initiates/retains purchase requisitions for supplies; tracks purchase orders and billing receipts from vendors to adhere to timely purchasing deadlines for in-house supplies and machine maintenance. Prepares travel vouchers accurately and timely. Coordinates the collection and presentation of data for use in tracking expenditures for budget purposes.
• Coordinates all special projects as assigned by the supervisor.
• Participates in disaster recovery efforts throughout the State of Florida.
• Performs other duties as assigned.
• Attendance is an essential function of this position.

KNOWLEDGE

SKILLS AND ABILITIES

REQUIRED:

• Posses strong written and oral communication skills, and uses correct grammar, punctuation, and spelling. Must be detail oriented and able to enter data accurately into a computerized system. Navigate multiple computer screens and applications. Basic proficiency in Microsoft Windows Operating environments and Office Suite products to include Word, Excel, Outlook, One Drive and SharePoint. Prepare clear, concise, and accurate records and other documentation in a logical format.
• Ability to demonstrate a professional and courteous demeanor to establish and maintain cooperative working relationships with the public and staff.
• Ability to follow written and oral directions and instructions. Ability to read, understand, and apply complicated and detailed regulations, policies, procedures, and programs governing the agency.
• Ability to communicate clearly with others to obtain and verify information concerning eligibility.
• Analyze and interpret written, numerical, and verbal data from various sources. Ability to type and prepare reports and memorandums accurately and timely. Plan and organize to ensure work is completed in accordance with regulations relating to eligibility and timeliness.
• Ability to work in a large, open office environment.
• Ability to maintain confidentiality as required.
• Ability to lift and carry a laptop and associated documents (up to ten pounds).

REQUIREMENTS:

Must have an Associate's degree or higher from an accredited college or university and one (1) year of professional…