Order Processor

Overview

Napco, a member of the , INC. family of brands, supports multiple internal teams through accurate, timely, and detail-driven order fulfillment. The Order Processor supports the Order Processing department, Accounts Payable, and Warehouse teams.

• Accurately enter manual orders provided by internal departments as well as web-based orders in an accurate and timely manner.
• Manage and maintain the open order database, including releasing orders for shipping in a timely and optimal manner.
• Troubleshoot and resolve issues related to inventory discrepancies, data entry errors, and order maintenance.
• Process inbound inventory into the system and ensure all records are accurately maintained.
• Invoice shipped orders and support billing accuracy across departments.
• Manage, update, and input data into critical spreadsheets used by multiple departments.
• Respond to intra-company communications, providing clear, accurate, and timely assistance to inquiries.
• Collaborate closely with Warehouse and Operations teams to support order flow, inventory accuracy, and shipping timelines.
• Provide data entry and invoice collation support to Accounts Payable and other operational teams as needed.
• Maintain a high level of organization, accuracy, and attention to detail in all daily work.
• Identify issues, apply critical thinking, and escalates concerns as needed to support operational continuity.

• Extremely detail-oriented with a strong commitment to accuracy.
• Dependable and punctual with a consistent attendance record.
• Fast learner who adapts quickly to new systems, processes, and workflows.
• Strong team player who collaborates effectively across departments.
• Ability to multitask and prioritize in a deadline-driven environment.
• Highly proficient in Microsoft Office Suite, with advanced skills in Excel.
• Excellent verbal and written communication skills.
• Strong 10-key typing skills with speed and accuracy.
• Prior experience in billing, invoicing, order processing, or data entry preferred.
• Strong problem-solving and critical-thinking skills.
• Highly organized with strong time-management abilities.
• Availability to work weekends up to three times per year, based on business needs.

• Entry level

• Full-time

• Management and Manufacturing
• Retail

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