Mailroom Operator

Position: Mailroom Operator 1
Description

We are looking for a dependable Mailroom Operator 1 to support daily mail, package, and office service operations for a client fully onsite in Jacksonville, Florida. This is a Long-term Contract position for someone who enjoys a hands-on environment, communicates professionally, and can manage both mailroom and inventory-related tasks with accuracy. The ideal candidate brings strong administrative and computer skills, a customer-focused approach, and the ability to stay organized while handling multiple priorities throughout the workday.

Responsibilities:

- Ability to work fully in office on-site Monday through Friday in our Jacksonville, Florida office

- Oversee the receipt, sorting, and internal distribution of mail and parcel deliveries to ensure timely service across departments.

- Prepare outgoing letters and packages by assembling materials, securing contents, and generating shipping documentation and carrier labels.

- Use tracking tools to log inbound and outbound items, investigate delivery issues, and coordinate resolutions with shipping providers such as Fed Ex.

- Maintain an orderly mailroom by monitoring supplies for printers and copiers, replenishing stock, and keeping the workspace clean and functional.

- Receive product and supply shipments, compare deliveries against packing records or invoices, and share receiving information with the appropriate team members.

- Refill shelves and storage areas according to inventory guidelines while rotating stock and checking product dates to support freshness and usability.

- Identify damaged, low-stock, or expired items and notify site leadership so replacements or corrective actions can be arranged.

- Support office operations by keeping workplace and cleaning supplies stocked and assisting the facility team with day-to-day service needs.

- Respond professionally to client requests, address routine concerns, and escalate issues or risks when additional support is needed.

Requirements

- Ability to work fully in office on-site Monday through Friday in our Jacksonville, Florida office

- High school diploma or equivalent.

- At least 2 years of experience in mailroom, shipping and receiving, office support, or a related administrative environment.

- Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.

- Strong customer service, verbal communication, and interpersonal skills in a client-facing onsite setting.

- Ability to read and follow written instructions, apply sound judgment, and solve routine operational problems effectively.

- Valid driver's license and reliable transportation.

- Ability to stand or walk for extended periods and lift up to 50 pounds occasionally, with frequent lifting of lighter items.

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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