Business Associate

Description

• Greeting and directing patients to appropriate departments or individuals.
• Answering, screening, and forwarding phone calls and handling basic inquiries.
• Managing appointments
  , depending on the industry (e.g., hotels, offices).
• Processing payments or handling basic bookkeeping tasks when required.
• Maintaining a clean, organized, and secure reception area and enforcing safety procedures.
• Handling incoming and outgoing mail and packages and distributing correspondence
• Updating records, files, calendars, and schedules to support office operations.
• Collaborating with other staff such as housekeeping, maintenance, or administrative teams.
• Addressing customer or guest concerns
  , resolving minor issues, and escalating when necessary.

• Strong communication and interpersonal skills
  .
• Ability to multitask in a busy environment.
• Customer service orientation and professionalism.
• Basic computer proficiency and familiarity with office equipment.
• Organizational skills for managing schedules, files, and reception materials