Administrative Assistant​/Receptionist

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance

We are seeking an organized, dependable, and detail‑oriented Administrative Assistant to support our daily office operations. This individual will serve as a primary point of contact for customers, assist with incoming job referrals, coordinate scheduling, and provide administrative support to our team.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast‑paced environment.

• Answer incoming phone calls and emails professionally, providing excellent customer service.
• Receive and accurately enter new customer leads and job referrals into company systems.
• Gather and verify customer information, insurance details, and job‑related documentation.
• Assist with scheduling initial inspections, crew assignments, and service appointments.
• Coordinate communication between customers, project managers, and office personnel.
• Maintain accurate job records, calendars, and administrative documentation.
• Monitor incoming referrals and follow up to ensure timely assignment and communication.
• Perform daily administrative tasks to support office operations.
• Assist other departments with administrative needs as assigned.

• Previous administrative, receptionist, or customer service experience preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize responsibilities.
• Proficiency with computers, email, and Microsoft Office.
• Ability to work independently and collaboratively.
• Experience in restoration, construction, or insurance is a plus, but not required.

We are looking for someone who takes initiative, communicates effectively, pays attention to details, and enjoys supporting a team. The right candidate will be dependable, adaptable, and committed to providing a positive customer experience.