Sprinter Service Technician

Fields Mercedes-Benz of Jacksonville is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life‑long relationships.

Being family owned and operated, our culture and standards that define our day‑to‑day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Flexible schedule, Saturdays required

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test‑drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications

• Service Technician experience required
• Must hold a high school diploma or equivalent
• Excellent customer service skills
• Basic Computer skills
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast paced environment
• Team player
• Valid Driver’s License with an acceptable motor vehicle driving record according to dealership guidelines
• Ability to learn new technology, repair and service procedures and specifications;
  Able to operate electronic diagnostic equipment
• Must complete a full background screening including a motor vehicle report

Medical, Dental, Vision, Short‑ and Long‑Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, and reach with hands and arms; climb or balance; and talk or hear.
• The employee frequently is required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include close vision, and depth perception.
• Test driving customer’s vehicles