Ford Master Automotive Service Technician

Ford Master Automotive Service Technician – Auto Nation

The Master Technician performs vehicle repair and maintenance as assigned, in accordance with dealer and factory standards, and builds customer loyalty by ensuring confidence in Auto Nation’s commitment to vehicle safety and reliability.

At Auto Nation, we don’t just service vehicles; we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting‑edge tools, and a clear path to advancement.

• Competitive pay and benefits
• Paid training and OEM certification support
• Opportunities to grow into Service, Sales, Management, Regional and Executive roles
• Career options coast to coast through our nationwide footprint of locations

• Valid driver’s license
• A passion for cars and customer service

• Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer.
• Conduct multi‑point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician’s tools that are not normally inventoried by the Service department as “special tools.”
• Keep abreast of factory technical bulletins and participate in factory‑sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

• Targeted production
• Targeted sales
• Targeted Customer Satisfaction Index

• High School diploma or equivalent
• 2+ years experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow‑up skills
• Valid in‑state driver’s license with an acceptable, safe driving record

• Master‑Certified Technician
• Service Advisor
• Service Management

• Competitive compensation and 401(k) matching
• Health, dental, vision insurance plans and maternity benefits
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. We empower our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

Through DRV PNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our associates, customers, and communities.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.

We value innovation, teamwork, and a commitment to making a positive impact in the world.