Sr. Business Systems Analyst

Sr. Business Systems Analyst – For Futures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC

For Futures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC is hiring a Senior Business Systems Analyst. The role focuses on aligning business processes with system capabilities, translating requirements into solutions, and ensuring smooth operation of user systems.

What the role does:

• Define business processes and ensure system alignment.
• Translate business requirements into system definitions and solutions.
• Act as a strategic partner between user community and technical development staff, including offshore teams.
• Resolve system problems to maintain smooth customer processes.
• Document business processes, training procedures, standard operating procedures, and project status.
• Implement system alignment with business processes.

• Provide standard and customized applications to resolve business needs/issues.
• Identify business system requirements and related solutions across a complete business process.
• Develop new customizations with design, documentation, testing, and training.
• Conduct business process evaluations to gain deep technical knowledge of requirements.
• Write and maintain system documentation.
• Perform duties outside of normal work hours as needed.
• Other duties as assigned.

• BS Degree or equivalent work experience.
• 4–7 years of directly related experience.
• CBAP (Certified Business Analysis Professional) certification preferred.

• Excellent organizational and project management skills.
• Ability to assess business implications of technology in the current business environment.
• Working knowledge of standard features of multiple applications/modules to analyze and resolve customer issues.
• Strong written and oral communication skills to define parameters and lead teams.
• Research, present, and implement solutions across multiple applications and functions.
• Knowledge of data analysis and/or relational databases.
• Proficiency with Microsoft Office.
• Understanding of system integrations and supporting technologies.

• Apply industry best practices and policies as a seasoned professional.
• Troubleshoot complex problems and identify solutions within broad application and functional expertise.
• Conduct data analysis and summarize findings.
• Validate and/or create quality assurance test cases, conduct testing.
• Participate in business acceptance testing.

• No supervision of others.
• Works under general direction.
• Mentors less experienced analysts and monitors project status.
• Leverages expertise of other analysts and resources for complex custom applications.
• May lead an implementation team or a medium‑sized project.

Pay range: $75,375.00 – $. This range reflects cost of living, experience, and location as of posting.

First American is an equal‑opportunity employer that offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan.

All personnel may be required to perform duties outside of normal work hours and/or responsibilities as needed. This classification may not list all duties.