Credit and Collections Analyst

Job Description

A client of Insight Global is looking for a collections specialist to join their team in Jacksonville, FL. They will be responsible for the following:

• B2B collections (client-facing not personal)
• Release tickets/ open accounts
• Uploading copies of invoices, orders, tax amounts, and entering invoices into the clients systems
• Utilize payable portals
• Calling clients regarding collections and past‑due letters - following up at end of month
• Communicating with clients regarding account transactions and status
• Open new accounts, update credit limit increases, update tax forms and tax statuses of accounts.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 1 year of prior BUSINESS TO BUSINESS Credit Collections experience – 1st party portals
• Not individual – needs to come from a business to business to business background
• Ability to communicate effectively in a client facing role
• Proficiency in Excel (basic functions)
• Portal experience
• High School Diploma – HVAC industry experience
• Notary