Senior Dialer Analytics & Operations Lead
Listed on 2026-10-11
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Business
Data Analyst, Business Intelligence
SoFi in Jacksonville, FL is seeking a Senior Dialer Analyst to support outbound/inbound dialer operations for Personal Loans, Credit Cards, and Loan Origination Outreach. You will drive dialer efficiency, implement improvements, and work with 1
LOD Business Controls.
You will monitor campaigns, build dashboards, and analyze metrics to optimize performance while ensuring compliance with FDCPA, Reg F, TCPA and applicable state laws. This role emphasizes collaboration and data-driven decision making.
We are currently recruiting a Senior Dialer Analytics & Operations Lead for our team in Jacksonville, FL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Dialer Analytics & Operations Lead role in the description above.
We appreciate your interest in this position.
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