Global CX Manager, DTC eCommerce & AI Tools
Listed on 2026-10-20
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Business
Operations Management, AI Business & Operations
Talent Pop is hiring a Customer Experience Manager for Primal Harvest, focused on leading CX operations across the U.S. and EU. You will optimize support channels, drive improvements in CSAT, and oversee outsourced partners while leveraging AI tools to enhance customer interactions.
You will manage budgets, training, and SOPs, with a strong emphasis on reducing churn and improving the overall customer journey in a fast-paced DTC environment.
The Global CX Manager, DTC eCommerce & AI Tools role at Talent Pop is now open for applications in Miami, FL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 90..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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