Senior Analyst, IT - Training

• Remote
• HQ ERP Project
• 53161
• 78300.00
• 130500.00
• Salary

We are Builders First Source, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree.

Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

Driving change throughout Builders First Source locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform.

• Designs and delivers complex technical training materials on a wide range of solutions areas/ technologies.
• Utilizes approved materials, designs custom training materials as required that are utilized as templates/ best practice by team.
• Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive business outcomes.
• Monitor and document user outcomes, needs assessment and learning objectives.
• Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources.
• Conducts analyses on program effectiveness, reporting to team or area business leaders on results.
• Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members.
• Serves as a technical resource.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree from an accredited college/university.
• 4+ years relevant work experience.
• Or an equivalent combination of education and experience.
• Understanding of ERP’s and integrations with business processes

• Evaluates Problems:
  Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
• Technical Communication/ Presentation:
  Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Adjusting and Driving Change:
  Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
• Focuses on Customers:
  Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
• Demonstrates Business Acumen:
  Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
• Agile Best Practices:
  Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
• Bias for Action:
  Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.

• Business and Financial Acumen
  • Demonstrates depth of understanding for the P&L and financial analysis
  • Teaches business and financial acumen to others.
  • Understands KPIs and how BFS makes money.
  • Knows the different business segments and how they relate to one another.
  • Understands customer sales and engagement.
  • Demonstrates functional and/or technical expertise.
  • Understands complex issues and demonstrates problem solving skills.
  • Understands how to maximize business results regardless of industry cycle.
• Results Driven
  • Holds self and others…