Product Lead, AI

Turn emerging agent technologies into products that solve clear customer problems and can succeed commercially. This hands-on product leadership role spans discovery, prototyping, experience design, product definition, and launch, with an example opportunity in commerce workflows such as agent-assisted shopping, returns, or refunds.

• Find and prioritize customer problems that the available agent technologies can address.
• Lead customer discovery to understand buyer needs, user workflows, and barriers to adoption.
• Build prototypes, interactive demonstrations, and product variations using AI-assisted design and coding tools; test them with customers and iterate from feedback.
• Define product requirements and partner with engineering to move validated ideas toward reliable production products.
• Work with sales and other partners on packaging, pricing hypotheses, positioning, and go-to-market plans.
• Make agent capabilities, permissions, policies, and human oversight understandable, and set measures for customer value, adoption, conversion, and revenue.

• 12 or more years in product management, product design, or a related discipline.
• A record of taking new products from early, ambiguous opportunities through customer validation, launch, and commercial adoption.
• Entrepreneurial experience and direct ownership of building and shipping products under uncertainty.
• Hands-on prototyping ability, including experience with AI-assisted or agentic coding tools.
• Experience working directly with customers to validate demand and support pilots or sales discussions.
• Commercial judgment, strong user experience instincts, technical fluency for working with engineering, and the ability to influence across teams.

• Experience with customer-facing AI, enterprise commerce, payments, trust and security, or workflow products.
• Familiarity with agent permissions, approval flows, auditability, or controls for automated actions.

The team is remote-first and hires internationally.