Repair Operations Coordinator

Join to apply for the Repair Operations Coordinator role at Team JAS

Team JAS is a trusted partner in the aviation industry, specializing in support for Twin Otter aircraft. The company offers comprehensive repair, overhaul, manufacturing, and logistics services.

Since 1986, Team JAS has provided end‑to‑end solutions that keep aircraft safe and reliable worldwide. Headquartered in Jacksonville, Florida, the facility is a certified FAA and EASA repair station and a Viking Air Factory Endorsed Component Center.

The Maintenance, Repair & Overhaul (MRO) Planner ensures smooth repair processes from order placement to delivery. Responsibilities include managing repair orders, coordinating third‑party vendors, providing customer quotes, and maintaining communication with internal teams and customers.

• Order Management & Follow‑Up – Place orders and follow status to meet turnaround times.
• Customer Quotes & Communication – Provide accurate repair quotes and maintain clear customer communication.
• Vendor Coordination & Quality Control – Place vendor orders, approve service providers, and manage vendor audits.
• Repair Order Monitoring – Track overdue orders and monitor progress throughout the cycle.
• Parts Sourcing & Management – Source parts accurately and on time.
• Rotable Equipment Management – Send rotables for repair and track documentation.
• System Updates & Record Maintenance – Update order status in Quantum Control and maintain accurate records.
• Administrative Support – Perform reports, file management, and assist daily operations.
• Customer Service & Problem‑Solving – Resolve customer issues efficiently.
• Assist in Pulling Parts for Repairs – Help clerks retrieve parts once approvals received.

• High school diploma or equivalent.
• 2+ years of order management, customer service, or administrative support in a technical aviation environment.
• Strong organizational skills and ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Attention to detail and accuracy in data entry.
• Collaborative teamwork and professional interactions with customers, vendors, and departments.
• Basic problem‑solving skills and follow established processes.

• Experience in aviation, aerospace, or MRO industry.
• Familiarity with Quantum Control or similar ERP/MRO software.
• Knowledge of parts sourcing, vendor coordination, and repair order processing.
• Experience preparing customer quotes and managing communications.
• Understanding of rotables, repair cycles, and management processes.
• Prior experience supporting quality control or vendor performance evaluation.
• Ability to interpret technical terminology related to parts and repairs.

The ideal candidate is highly organized, detail‑oriented, and experienced in order management and customer service within aviation or technical services. They are proactive, dependable, and thrive in fast‑paced environments. Strong communication, problem‑solving, attention to detail, and professionalism are key.

Team JAS values people and creates an engaging, supportive environment. Employees are motivated to give their best effort while enjoying a balanced and fulfilling work experience.

• Employee Health Insurance Coverage
• 6% full matching 401(k) Plan
• Generous PTO Plan
• Dental Insurance
• Vision Insurance
• Employee Stock Purchase Plan
• Paid Holidays
• Floating Holidays
• Parental Leave
• Life and Accidental Death Insurance
• Long Term Disability
• Short Term Disability

We welcome you to consider joining Team JAS, Inc. for the next step in your career!