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Trip Support Specialist

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Destinytravel
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below

As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. You will work closely with clients to understand their needs and support them from planning to return.

At Destiny&Co
, we are committed to exceptional communication, personalized service, and creating memorable travel experiences.

Key Responsibilities
  • Respond to inquiries across email, phone, and messaging channels.
  • Assist with itinerary changes, confirmations, and documentation.
  • Provide clear destination information and requirements.
  • Follow up before and after departures.
  • Handle concerns with empathy, patience, and professionalism.
Benefits
  • Fully remote with flexible hours.
  • Travel perks and learning opportunities.
  • Supportive team culture.
  • Growth potential in the industry.
What We’re Looking For
  • Excellent communication skills.
  • Detail-oriented and organized.
  • Customer service experience preferred.
  • Tech-comfortable and adaptable.
  • Passion for travel and helping others.
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