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Graduate Employment Specialist - CCC

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Concorde Career Colleges
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Job Description & How to Apply Below

Graduate Employment Specialist - CCC at Concorde Career Colleges

The Graduate Employment Specialist (GES) is responsible for managing relationships with students and employers to execute effective job matching such that graduates are placed and tracked in a way that meets or exceeds benchmarks. The GES advises and develops students and graduates regarding career and job search processes through world‑class customer service to prepare them for employment. This position handles day‑to‑day administrative duties for the GE department.

All Concorde associates are required to display professionalism and uphold Concorde’s mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

Benefits You’ll Love
  • Tuition Waiver:
    Enjoy a tuition waiver after 6 months of employment for you and your immediate family offered at UTI and Concorde campuses
  • Paid Time Off:
    Competitive paid time off programs for employees (Vacation, Sick, Flexible)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non‑birthing parents to bond with a new baby
  • Competitive Insurance:
    Health, vision, and dental coverage for you and your dependents
  • Pet Insurance:
    Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment:
    Eligibility starts first of the month following completing one full month of employment
Responsibilities
  • Meet or exceed placement accreditation benchmarks as assigned.
  • Build and maintain relationships with students, graduates, and alumni so as to ensure continuity of contact, understanding of skills/needs, and effective job matching.
  • Timely and accurate maintenance of documentation in Campus Nexus and Graduate Employment files.
  • Deliver/facilitate impactful professional development workshops (via Pathway to Placement and other community resources).
  • Build/maintain relationships with employers to ensure continuity of relationships and successful Concorde graduate placement.
  • Manage the process of student interviews ensuring timely and professional follow‑up and coordination.
  • Assist in planning and participating in campus activities such as graduation ceremonies, job fairs, PAC meetings, etc.
  • Other duties as assigned (including student appreciation events).
Qualifications
  • Education / Experience:

    Associate degree or higher required. Bachelor’s degree preferred.
  • 1–3 years of experience in higher education career services, placement industry, or Student Affairs.
  • Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, TEAMS).
  • Goal setting/quota experience to meet designated outcomes.
  • Excellent interpersonal, customer service and organizational skills including attention to detail.
  • Ability to work in a fast‑paced environment.
  • Knowledge of/relation with community and local employment opportunities.
  • Exhibits advanced skills to include critical thinking in training and career guidance.
  • Other requirements:
    Evening and possibly some weekend work required.
Standard Abilities
  • Communicate, think, learn, and reason.
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks.
  • Safely ambulate and/or maneuver when on‑site at company locations.
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility.
  • Use good judgment, problem‑solving, and decision‑making skills.
  • Maintain confidentiality and manage sensitive information with discretion.
  • Work in a fast‑paced environment where deadlines are essential and multiple projects are worked simultaneously.
  • Gain, understand and apply information and data as they relate to essential functions of the position.
  • Foster long‑term relationships with stakeholders.
Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Human Resources
  • Higher Education
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