Premier CSM Lead: AI Adoption & Change Leader
Listed on 2026-10-07
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Relativity seeks a Lead Customer Success Manager to own Premier-Tier accounts and drive AI adoption across the customer journey. You’ll coordinate a cross-functional team, shape renewals, and deliver ROI-focused reviews for C-suite stakeholders.
You will coach the CSM team, develop playbooks, and maintain strategic relationships with customers and Sales. This role requires deep AI fluency and change-management leadership.
The following opening is for a Premier CSM Lead: AI Adoption & Change Leader with Relativity.
We are currently recruiting a Premier CSM Lead: AI Adoption & Change Leader for our team in Jacksonville, FL, United States.
This is an excellent role to take on the Premier CSM Lead: AI Adoption & Change Leader role at Relativity.
As a Premier CSM Lead: AI Adoption & Change Leader, you will play an important part at Relativity in Jacksonville, FL, United States.
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