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Senior Customer Operations & Journey Lead

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Breezeway
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Breezeway is a remote-first company seeking a Senior Customer Operations & Customer Journey Lead to own the end-to-end post-sale experience and build the analytical foundation that guides decision-making.

You will design scalable journeys, set success metrics, and partner with Sales, Customer Success, Product, and Marketing to ensure customers succeed at every stage — from activation to expansion.

We are seeking a motivated Senior Customer Operations & Journey Lead to join Breezeway in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Operations & Journey Lead role in the description above.

We appreciate your interest in this position.

Join Breezeway and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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