AI-Driven Customer Success Lead: ROI & Adoption
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Relativity is seeking a Customer Success Manager to own a portfolio of Relativity One subscriptions, driving adoption and value realization. This role operates at scale to spark growth, guide customers toward renewal, and deliver ROI-backed outcomes across a US-wide client base.
You will partner with Sales and Adoption Services, conduct discovery conversations, deliver onboarding and advanced sessions, and craft ROI narratives. Health, risk, and scalable AI-driven tactics are central to success.
We invite applications for the AI-Driven Customer Success Lead: ROI & Adoption position located in Jacksonville, FL, United States.
We would love to welcome a new AI-Driven Customer Success Lead: ROI & Adoption to our organisation in Jacksonville, FL, United States.
For the AI-Driven Customer Success Lead: ROI & Adoption position at Relativity, we are reviewing applications now.
Step into the AI-Driven Customer Success Lead: ROI & Adoption role at Relativity in Jacksonville, FL, United States and grow with us.
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