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B2C SaaS Support Specialist — Multichannel & SME

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Motus
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 25000 - 34000 USD Yearly USD 25000.00 34000.00 YEAR
Job Description & How to Apply Below

Motus is seeking a proactive Customer Support Agent for its Everlance B2C product line. You will be the first point of contact for customers, assisting via phone, email, and chat to resolve issues and ensure a seamless experience with our products.

The role involves handling end-user requests, maintaining case records, and acting as SME on Everlance products while collaborating with leadership on escalations. Weekend availability may be required.

Join us at Motus as our next B2C SaaS Support Specialist — Multichannel & SME in Jacksonville, FL, United States.

For the B2C SaaS Support Specialist — Multichannel & SME position at Motus, we are reviewing applications now.

Step into the B2C SaaS Support Specialist — Multichannel & SME role at Motus in Jacksonville, FL, United States and grow with us.

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