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Customer Service Specialist - Gov SaaS & Payments; In-Office

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: CATALIS
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Specialist - Gov SaaS & Payments (In-Office)

Catalis in Jacksonville, FL is seeking an inbound customer service professional for an in-office role supporting prepaid and investment accounts within the financial services sector. The position runs 11:00 a.m.

to 8:00 p.m., Monday through Friday, with emphasis on accurate data entry and strong service levels. You will handle inquiries by phone and email, process transactions, assist enrollment questions, and explain complex plan rules.

For the Customer Service Specialist
- Gov SaaS & Payments (In-Office) position at CATALIS, we are reviewing applications now.

We are currently recruiting a Customer Service Specialist
- Gov SaaS & Payments (In-Office) for our team in Jacksonville, FL, United States.

This is a great role to take on the Customer Service Specialist
- Gov SaaS & Payments (In-Office) role at CATALIS.

As a Customer Service Specialist
- Gov SaaS & Payments (In-Office), you will play an important part at CATALIS in Jacksonville, FL, United States.

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