Guest Support Specialist
Listed on 2026-11-01
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Airbnb is seeking a dedicated Support Specialist, Premium Support to deliver end-to-end customer service to guests and Hosts. You will manage complex cases across channels, owning resolutions with a focus on hospitality, professionalism, and confidentiality.
The role requires strong English and French communication, frontline experience in multicultural teams, and flexibility to adapt to evolving responsibilities across Community Support.
Are you ready to take on the Premium Guest Support Specialist role at Airbnb?
We would love to welcome a new Premium Guest Support Specialist to our team in United States.
For the Premium Guest Support Specialist position at Airbnb, we are reviewing applications now.
Step into the Premium Guest Support Specialist role at Airbnb in United States and grow with us.
Please review the full job details above before applying.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).