Senior Ecommerce Customer Support Agent – Holiday Season
Listed on 2026-11-01
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Customer Service/HelpDesk
Ecommerce, Customer Service Rep
Wirecutter, a New York Times company, is seeking two experienced Senior Temporary Customer Service Agents to be the customer-facing voice of the Wirecutter Store during peak holiday season. You will handle inquiries across email and chat, resolve order status and returns, and collaborate with partners to ensure rapid resolution.
Base shifts run 9:00 AM–5:00 PM with additional weekend hours during peak periods.
This is a genuine role to take on the Senior Ecommerce Customer Support Agent – Holiday Season role at The Wirecutter.
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This posting is for the Senior Ecommerce Customer Support Agent – Holiday Season role at The Wirecutter, based in United States.
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