Director, Global AI-Driven Customer Service
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep
Anova is seeking a Director, Customer Service in Coimbra to lead the reactive post-sale experience across LPG, Fuel & Lubricants, Industrial Gas, and Chemicals. You will own global support operations, drive automation and AI enhancements, and manage a distributed team across Portugal, the US, Germany, and Malaysia.
The role requires strong change leadership and a focus on consistent service quality. You’ll partner with the CTO and CDAO teams to implement AI-driven tooling, triage, and
Consider building your career as a Director, Global AI-Driven Customer Service at Ocupacao.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director, Global AI-Driven Customer Service role in the description above.
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