Insurance Customer Relations Specialist

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE

DESCRIPTION:

Are you interested in making insurance your career? Join our team! Ann Bie
- State Farm Agent is seeking an organized and efficient specialist to support insurance agents in gaining and keeping customers. As Customer Relations Representative
- State Farm Agent Team Member with our agency, your attention to detail, dedication to customer care, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and motivation into our team as we build success together.

RESPONSIBILITIES:

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Work with and support the sales team.

QUALIFICATIONS:

• Ability to multi-task
• Insurance Customer Service experience required
• Energetic and cheerful in person and on phone
• Excellent communication skills
• Bilingual/Spanish a plus

BENEFITS:

• Competitive Salary plus performance based bonus
• Bonus for State Farm experience
• Positive and fun work environment
• Growth potential/Opportunity for advancement within my office
• Paid time off
• Training and development
• SIMPLE IRA matching