Utility Customer Care & Accounts Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
City of Amarillo is seeking a Customer Service Representative to assist utility customers by phone, in person, email and chat. You will help start, transfer, or close accounts and work with en Questa Billing Software, InContact, Edocs and standard office tools.
The role emphasizes courtesy, clear communication, and accurate record-keeping. It includes duties such as processing contracts, meter set requests, name changes, and addressing customer inquiries with professionalism.
We invite applications for the Utility Customer Care & Accounts Specialist position located in FL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Utility Customer Care & Accounts Specialist role in the description above.
We appreciate your interest in this position.
Join City of Amarillo and contribute to our ongoing work.
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