Patient Call Center Associate

Northwell Health in Jacksonville, FL is seeking a patient services representative to manage calls in the enterprise-wide centralized call center. The role supports appointment scheduling, medical message routing, and patient navigation to ensure a high-quality patient experience.

Responsibilities include handling inbound/outbound calls, verifying insurance, scheduling, and escalating urgent issues as needed.

This opportunity is for the Patient Experience Call Center Associate role at Northwell.

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This posting is for the Patient Experience Call Center Associate role at Northwell, based in Jacksonville, FL, United States.

We are looking to fill the Patient Experience Call Center Associate position at Northwell in Jacksonville, FL, United States.

The Patient Experience Call Center Associate role at Northwell is now open for applications in Jacksonville, FL, United States.