Receptionist & Client Concierge Insurance Team

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Employee discounts
• Free food & snacks
• Opportunity for advancement

ROLE

DESCRIPTION:

Melissa Snively
- State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist
- State Farm Agent Team Member. Full-time AND part-time positions available.

WE ARE SEEKING TO FILL FULL-TIME AND PART-TIME POSITIONS.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling with existing customers and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various office administrative tasks and projects.

QUALIFICATIONS:

• Excellent phone skills and ability to make great first impressions.
• Previous experience in a receptionist or customer service role preferred, but not required.
• Very strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in conversations in-person and over the phone.
• Good computer skills, including Microsoft Office and CRM systems.

Check out our website to see more about our office