Instructional Designer

Job Details Job Location
:
Jacksonville, FL Position Type
:
Full Time Education Level
: 4 Year Degree Salary Range
:
Undisclosed Travel Percentage
:
Up to 10%
Job Shift
:
Day Job Category
:
Training Description

Who WE are:

Rail Pros is the premier provider of engineering and diversified safety services to America’s rail and transit industry
. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence
. As a people-first organization
, we prioritize the well‑being and growth of our employees, fostering a culture of caring and support
. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed.
Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged.
Apply now and become a part of our exciting journey
!

The Instructional Designer for Rail Pros’ Training & Media Services group contributes to the design and development of innovative, effective training programs for our clients. This role works closely with subject matter experts (SMEs), fellow instructional designers, and content creators to develop learning solutions that promote regulatory compliance, operational excellence, and workforce development. Success in this position requires both independent initiative and strong collaboration skills.

• Apply adult learning principles and instructional design best practices to create engaging, multimedia-rich course content.
• Participate in the end-to-end development of learning content, including modes of assessment to measure effectiveness and application of training.
• Design inclusive learning experiences that reflect diverse learning styles.
• Collaborate with subject matter experts (SMEs) to identify training needs and knowledge gaps.
• Recommend curriculum strategies based on a needs analysis.
• Define instructional goals and align content accordingly.
• Develop various training deliverables such as:
  • Instructor-Led Training (ILT) Instructor Guides
  • Exams and Presentations
  • eLearning Modules
  • Surveys
• Support media production (audio, video, animations, simulations, games).
• Create interactive exercises and activities to reinforce learning.
• Establish performance criteria and develop assessment tools.
• Maintain project documentation and course assets.
• Conduct post-training evaluations and recommend improvements.
• Perform other duties as assigned to support business needs.

• Strong understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training.
• Basic experience with eLearning development tools such as Articulate, Captivate, or similar software.
• Proficiency in developing instructor‑led training (ILT) materials, including Instructor Guides, Participant Manuals, and Presentations.
• Expertise in Microsoft PowerPoint.
• Ability to collaborate effectively with others to achieve training goals.
• Excellent verbal and written communication skills.
• Strong proofreading and editing abilities to ensure clarity and consistency.
• Ability to write engaging instructional content, including scripts for audio and video.
• Strong time management, organization, and prioritization skills.
• Proficiency in electronic communication tools and Microsoft Office Suite.

• Bachelor's degree in Instructional Design, Education or a related field
  .
• Basic understanding of employee development programs or related experience in instructional design.

• HTML5 competency
  .
• Experience in the railroad industry or a similar technical field
  .
• Experience with media production for training materials.
• Experience working within a Learning Management System (LMS).