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Senior Director of Student Success

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: University of North Florida
Full Time position
Listed on 2026-10-14
Job specializations:
  • Education / Teaching
    Education Administration
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 90000 - 95000 USD Yearly USD 90000.00 95000.00 YEAR
Job Description & How to Apply Below
and .Senior Director of Student Success page is loaded## Senior Director of Student Success locations:
Jacksonville, FLtime type:
Full time posted on:
Posted 2 Days Agojob requisition
** Department
* * Student Success
** Compensation**$90,000.00 to $95000.00 Annual
** General Description / Primary Purpose
** The Senior Director of Student Success, under the direction of the Associate Vice President or above, provides strategic, university-wide leadership for academic advising and related student success initiatives within the Office of Student Success. The position is responsible for leading the alignment, coordination, and continuous improvement of academic advising across colleges and advising units, with a focus on advancing best practices that support student learning, retention, progression, and timely graduation.

The Senior Director provides direct supervision of Academic Advising leadership including First Year Advising and six colleges. Provides strategic leadership, direction, and accountability for academic advising leaders across the university, establishing clear expectations for performance, student-centered service delivery, collaboration, and progress toward institutional student success goals.

The Senior Director works collaboratively with academic deans, chairs, faculty, Enrollment Services, Student Academic Success Services, learning centers, and other university partners to strengthen advising practices, streamline student support processes, and promote a consistent, proactive, and student-centered advising experience across the institution. The position plays a central role in connecting academic advising, student success programming, transition support, and institutional retention strategies.
** Job Function
** The Senior Director provides strategic leadership for university-wide academic advising and student success initiatives within the Office of Student Success. Responsibilities include the following:
** Strategic Leadership and Institutional Alignment
** Provides strategic leadership for the development, implementation, and continuous improvement of a university-wide academic advising strategy aligned with institutional student success priorities. Leads the coordination of advising efforts across colleges and programs, establishing consistent expectations, standards, and best practices that promote student retention, progression, academic planning, and degree completion. Collaborates with academic and administrative leaders to align advising practices, student support services, and institutional initiatives in support of student success.
** Organizational Leadership, Talent Development, and Accountability
** Provides leadership, direction, and accountability for academic advising leaders across the university, establishing clear expectations for performance, service delivery, collaboration, and progress toward institutional student success goals. Builds the leadership capacity of advising directors through coaching, mentorship, performance feedback, professional development, and shared accountability for results. Fosters a high-performing leadership team grounded in trust, collaboration, continuous improvement, innovation, and data-informed decision making.

Promotes a culture of leadership accountability and collective ownership of student success outcomes across advising units. Leads a culture in which advising leaders share responsibility for advancing student retention, progression, academic planning, degree completion, and the overall success of the university.
** Student Success Strategy, Assessment, and Continuous Improvement
** Leads the development, implementation, assessment, and refinement of student success initiatives designed to improve student learning, persistence, retention, and graduation outcomes. Utilizes institutional data, performance metrics, and assessment results to evaluate advising effectiveness, identify barriers to student progression, and inform strategic decision making. Develops partnerships across academic and student affairs units to integrate advising, academic support, First Year Experience, transfer transition, and related student success initiatives into a coordinated support network.
** Institutional Partnership, Governance, and Policy Leadership
** Serves as a key institutional leader and partner in advancing student success initiatives across the university. Collaborates with deans, faculty, department chairs, enrollment leaders, and student affairs professionals to…
Position Requirements
10+ Years work experience
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