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Instructional Systems Designer; ISD​/Quality Control Representative; QCR

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: C Ti CRM
Full Time position
Listed on 2026-10-28
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below
Instructional Systems Designer (ISD)/Quality Control Representative (QCR) SUMMARY

The Instructional Systems Designer (ISD)/Quality Control Representative (QCR) is responsible for conducting required analyses and designing/developing training materials for a variety of delivery methods, including instructor‑led, self‑paced, computer‑based, and web‑based training. Additionally, they are responsible for inspecting developed training products against quality standards as part of the development team. The ISD/QCR is a core member of the team, working directly with the Project Manager, Graphic Artists, Subject Matter Experts and Programmers to develop instructionally sound training products in accordance with contractual requirements.

MINIMUM

QUALIFICATIONS Education

Degree in Instructional Systems Design/Instructional Technology or related field.

Required Experience
  • Required to have 2-4 years of direct ISD experience in development of courseware training materials
  • Direct experience with sustained production on a courseware development team as an ISD
  • Experience in the established methodologies in all stages of the ADDIE model
  • Experience developing courseware outlines, storyboards, graphic requests, onscreen lessons, instructor guides, trainee guides, test questions, and assessments
  • Quality Control background in the development of training products
  • Proficiency with MS Office and Adobe products
Preferred Experience
  • Experience on a previous DoD courseware development project
  • MELD experience
  • A working knowledge of current US Navy training formal documentation
  • Analysis experience
Security Clearance

Must possess and maintain a Secret security clearance.

General Skills

Required to possess excellent oral, written, and visual communication skills; handle multiple tasks; be flexible with work assignments; work well with a multitude of personalities; work with little to no supervision.

Computer Skills

Required proficiency with Microsoft Office Suite.

DUTIES AND RESPONSIBILITIES
  • Coordinate with Subject Matter Experts to conduct information gathering from formal technical documents
  • Analyze training documentation and perform gap analysis
  • Building training documentation to support the ADDIE model
  • Direct changes based on internal and external feedback
  • Compile and organize feedback data with accuracy
  • Work with established templates and develop new templates
  • Prevent future errors through team training
  • Work within deadlines
  • Perform other incidental and related duties as required and assigned.
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