Principal Specialist Field Service

Date Posted:

Country: United States of America

Location: US-FL-JACKSONVILLE-6801-CUST ~ 6801 Roosevelt Blvd ~ ROSSEVELT (External Site)

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: Secret - Current

Security Clearance Status: Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is seeking a full-time Principal Specialist, Field Service, to reside near NAS Jacksonville, Florida supporting FRCSE and Raytheon, conducting the repairs of turreted Electro-Optical, Infra-Red (EO/IR) Sensor and Systems.

This interdisciplinary engineering position requires an array of technical competencies in EO/IR Systems hardware and software, aircraft avionics and military flight-line environment as well as personality traits that enable one to respond effectively to dynamic conditions.

• Act as a representative for all Raytheon MTS assets during repair activity at FRCSE.
• Responsible for communicating frequently with program management and Site lead, operations, engineering, mission assurance, and supply chain across multiple programs.
• Responsible for reporting partner and/or customer sentiments, system performance/availability, maintenance activities/issues, repair status, and supply support/spares status.
• Responsible for working with the Site Lead to meet performance metrics and schedule for Raytheon products across all McKinney programs.
• Provide technical training to both Raytheon team and FRCSE Government Artisans on sensor systems and associated support equipment in accordance with the product technical data and the customer’s specifications.
• Provides technical, logistics, and/or material support for multiple MTS products.
• Ensure that all necessary inspection, maintenance, repair and modification activities are performed and recorded in the appropriate management information system.

• Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• 5 or more years of EO/IR maintenance experience with hardware/software/system administration/logistics.
• Experience working with multiple internal customers and interacting with senior external personnel on technical matters.
• Experience representing the organization as the prime technical contact regarding depot repair activity.

• 10+ years’ experience in EO/IR Systems Integration, logistics, Test and Operational Maintenance.
• Expertise typically gained through 8 or more years of hardware/software/system administration/logistics experience including ground station support and system administration experience.
• Possess communication skills needed for problem resolution with customers, contractors and vendors.
• Ability to work independently without appreciable direction.

Our values drive our actions, behaviors, and performance with a vision for a safer,…