Consumer Loan Specialist

Position

Consumer Loan Specialist at Mariner Finance

Location:

On-site/in office

Hours:

full time - 40 hours per week

Hourly rate commensurate with skills and experience. Eligible for a competitive incentive program based on individual and company performance.

• Competitive hourly base with monthly bonus structure
• Health, dental, and vision insurance
• 401k with company matching
• 11 public holidays and 15 days PTO
• Education assistance program

• 1+ years of experience in a sales position
• High school diploma; bachelor’s degree preferred
• Highly motivated with an interest in the consumer finance industry
• Capable of creating and sustaining individual sales goals
• Excellent written and verbal communication skills
• Ability to use various technologies and learn new programs
• Complete functions in a timely manner while maintaining accuracy
• Must be able to obtain any essential licenses required by the state

• Handle inbound customer support calls
• Manage outbound sales and collection calls
• Contact customers with past‑due balances to offer solutions and resolve delinquency
• Complete full‑cycle credit loan application process
• Analyze credit and financial information for current and potential customers
• Consistently achieve monthly sales goals related to company products and services
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required
• Perform additional functions as necessary to provide consistent quality customer service

• Health Insurance – HSA with employer contributions if enrolled in a qualifying plan, FSA, and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company‑paid Basic Life, Long‑Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short‑Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) with company matching contributions
• Paid Time Off – full‑time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry‑specific training programs
• Additional benefits may include relocation assistance, debt assistance, cell phone reimbursement, and travel/auto reimbursement (contact  for details)

The employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required include close vision and the ability to adjust focus.

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran.

Employee must be able to perform the essential duties of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties, absent undue hardship. Drug/Alcohol/Smoke‑free workplace.