Mortgage Loan Officer

Join to apply for the Mortgage Loan Officer role at PNC
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R205764

PNC values its people as the greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute. The Mortgage Loan Officer will be based in the Greater Jacksonville, FL area (including Ponte Vedra and St.

Augustine) and may cover various Centers of Influence and branches.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships and seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
• Develops and prepares loan solutions, refers products and services, and reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities. Below are the required competencies, work experience, education, certifications, and licenses.

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Sales

• Customer Experience Management
• Effective Communications
• Financial Analysis
• Loan Origination
• Matrix Management
• Mortgage Products
• Sales Tasks and Activities
• Scheduling Work and Activities
• Selling

Roles at this level typically require a university or college degree with less than 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

None required.

None required.

Additional background checks as required by Consumer Financial Protection Bureau regulations.

PNC offers a comprehensive range of benefits, including medical and prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee and spouse/child life insurance, short‑ and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance for select programs fully paid, and a robust wellness program with financial incentives.

Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; 15 to 25 vacation days each year based on career level; and additional days for years of service.

If an accommodation is required to participate in the application process, please contact us via email at  Include “accommodation request” in the subject line and your name, job , and preferred method of contact in the body. Emails not related to accommodation requests will not receive responses. Applicants may also call 877‑968‑7762 and say “Workday” for assistance. All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations.

At PNC we foster an inclusive and accessible workplace and provide reasonable accommodations to employment…