Debit Card EFT Payments Specialist; Temporary

Debit Card EFT Payments Specialist (Temporary)

Join to apply for the Debit Card EFT Payments Specialist (Temporary) role at Seacoast Bank
.

Preferred office location:
Stuart, FL. Other Seacoast office locations within Florida will also be considered.

This is a temporary employment opportunity.

JOB SUMMARY:

The Debit Card Operations Payments Specialist is responsible for the daily operational functions of debit cards, ATM, external transfers, Bill Payment and Zelle. Additionally, the specialist provides guidance and support to branch staff in resolving client disputes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as subject matter expert for the Bank’s debit card program and all auxiliary systems:
  Data Navigator, Falcon, Card Management Services (CMSe), Customer Service Tool (Zelle and Bill Pay), FIRE Reporting, and TRIPS (Reg E and other claims).
• Be a source for internal and external member problem solutions.
• Identify fraud trends and variances in daily processing and work with FIS on creating new alerts.
• Complete timely execution of Reg E claims.
• Assist teammates in research and completion of tasks.
• Provide ongoing training to other stakeholders and team members of the bank.
• Daily balance the Bank’s networks and surcharge networks (NYCE, Visa & EFT).
• Perform other duties and responsibilities as required or assigned by manager.
• Support management in executing the Business Continuity Plan.
• Adhere to Seacoast Bank’s code of conduct.

EDUCATION and/or

EXPERIENCE:

• 3+ years of banking experience; or a combination of education and experience.
• PC proficient, including MS Word and MS Excel.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

All associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all associates will be familiar and compliant with all regulatory, legal, ethical and bank risk‑mitigation requirements pertaining to both their industry and individual roles. This includes the on‑time, successful completion of annual required training post‑hire and effective execution of role responsibilities.