Loan Assistant

Loan Assistant I

South State Bank is a trusted financial partner across the South and beyond, known for combining personal relationships with forward‑thinking solutions.

The responsibility of a Loan Assistant I is to direct the timely processing and fulfillment of commercial loans. Additional tasks may be assigned at the direction of the Market Leaders. As a Loan Assistant I, you will provide essential support with the deal team with the management of simple commercial loans and basic client relationships. Your primary responsibilities will include collecting and organizing borrower documentation, inputting data into the loan processing system, and assisting with the preparation of loan files for loan closings and funding and the fulfillment of post‑closing documentation requirements.

You will also serve as a point of contact for clients throughout the life cycle of their lending relationship.
This entry‑level role is perfect for individuals looking to start a career in commercial lending, with opportunities for growth and development.

• Assist in tracking and management of the loan pipeline, loan maturities, uninsured reports, and past dues reports, ensuring timely processing and adherence to deadlines.
• Remain knowledgeable of all State and Federal lending and documentation regulations as well as Bank policies and guidelines ensuring compliance.
• Collect and organize all necessary documentation from borrowers, such as income verification, credit reports, and identification.
• Input data into loan processing systems accurately and efficiently.
• Provide back‑up support to other Loan Assistants to cover PTO requests and absences.
• Order title searches, UCC searches, appraisals and flood certifications as needed.
• Coordinate closings with lenders, attorneys, insurance agents and clients.
• Initiate the disbursement of closing funds and issue loan proceeds via checks and/or wires.
• Review closed and funded loans for document completion, ensuring loans are booked in a timely and accurate manner.
• Contact settlement agents, register of deeds, and title insurance agencies to obtain post‑purchase documentation, as necessary, maintain a tickler system on any outstanding post‑closing documentation (collateral and exception monitoring) and report on status during weekly meetings.

• Maintain clear and effective communication with lenders and other stakeholders throughout the loan process.
• Provide exceptional client service through offering assistance and responding to questions and requests for information.
• Notify clients of any issues or discrepancies that may arise and assist in resolving them.

• Advocate our culture by providing prompt, efficient, and exceptional customer service.
• Build internal and external relationships with customers.
• Demonstrate a commitment to the Company’s core values.
• Have a strong work ethic, results driven, committed to meeting deadlines and achieving company and department goals.
• Participate with community organizations and in community projects.
• Actively participate in learning and development for continued personal and professional development.

• Ensure confidentiality of all sensitive material and matters, direct documents to the appropriate parties, obtain approvals as necessary, and ensure deadlines are met.
• Adhere to compliance, security and internal guidelines and requirements for the position and applicable compliance and consumer protection regulations, preventing fraud and protecting customer assets.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent time management, organizational skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Excellent computer skills, especially Microsoft Office.
• Ability to prioritize tasks, think and work independently.
• Ability to exercise good judgment to analyze and problem‑solve situations that arise; exercise personal and professional responsibility and work with limited direction.

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