Loss Mitigation Specialist III

Work Location

Jacksonville, Florida, United States of America

40 hours per week

$25.00 - $37.25 USD

TD is committed to fair and equitable compensation. Growth opportunities and skill development are key features of the TD colleague experience. Base pay may vary based on skills, experience, location and business needs. Candidates are encouraged to discuss compensation specifics with their recruiter.

Personal and Commercial Banking Services

The Loss Mitigation Specialist III performs a variety of activities related to reducing potential losses from problem accounts. Specializes in or leads the activities of Loss Mitigation, Bankruptcy, Probate, and Workout.

• Initiates processing and resolution of bankruptcy, foreclosure, and workout activities for assigned accounts, focusing on home ownership counseling and negotiating workout solutions.
• Resolves escalated issues by conferring with staff, internal departments, and outside contacts.
• Provides training and mentoring for new and less experienced staff.
• Participates in the development of operating policies and procedures.
• Works with customers or their agents to resolve delinquency and continued legal action.
• Authorized to execute deeds, security agreements, financing statements, assignments, releases, affidavits, and related instruments.
• Provides technical guidance for complex aspects of work.
• Coordinates with attorneys, trustees, debtors, and others to research estates in various states.
• Coordinates subsequent asset sales and other recovery activities to secure maximum payback.
• Completes necessary account documentation involving internal and external personnel.
• Initiates loss mitigation activities after foreclosure approval and coordinates asset sales.

• Associate’s degree or equivalent work experience.
• 3+ years of experience in collection regulation, techniques, and practices.
• Detailed knowledge of loan and security agreements.
• Understanding of bankruptcy law, real estate transactions, and related principles.
• Knowledge of real estate investor and insurer guidelines.
• Knowledge of foreclosure procedures and legal/regulatory guidelines, including mobile homes and agency loans (VA, HUD, etc.).
• Knowledge of legal regulations relating to real estate resale after foreclosure.
• Communication skills, both verbal and written.
• PC skills.
• Knowledge of bankruptcy law, including Chapters 13 and 7, probate, and workout law.
• Knowledge of specific regulations in various states where the company operates.
• Ability to apply understanding of bankruptcy principles to accounts managed.

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment – Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods – Continuous
• Applying common sense to standardized problems – Continuous
• Reading, writing, and comprehending instructions – Continuous
• Adding, subtracting, multiplying, and dividing – Continuous

TD is one of the world’s leading global financial institutions and the fifth largest bank in North America by branches/stores. With over 27 million households and businesses served in Canada, the United States, and worldwide, TD delivers legendary customer experiences. More than 95,000 TD colleagues bring their skills, talent, and creativity to the bank and the communities we serve. We are guided by our vision to be the Better Bank and our purpose to enrich lives.

Includes base salary, variable compensation/incentives (cash and equity), health and well‑being benefits, savings and retirement programs, paid time off, banking discounts, career development, and recognition.