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Senior Mortgage Servicing Support Specialist

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: ICE Clear Europe Limited
Full Time position
Listed on 2026-01-11
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A prominent financial services organization located in Jacksonville, Florida, is looking for a Default Client Support Specialist II. This position requires extensive mortgage servicing knowledge and the ability to support complex customer inquiries related to MSP. The specialist acts as an escalation point, ensuring timely resolution of issues and coaching support team members. The ideal candidate will have 5+ years of experience in a product support role and possess strong communication and problem-solving skills.

This role includes participation in an on-call support rotation.
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Position Requirements
10+ Years work experience
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