Loan Processor

Truehold is one of the nation’s leading platforms at the intersection of real estate and finance, with 200+ employees operating across 15+ markets. As Truehold continues to scale, we are building a best-in-class mortgage operation focused on investor and DSCR lending, designed to combine institutional rigor with startup speed.

This role offers a competitive base salary and is a key operational hire within a growing business line. We are looking for someone entrepreneurial and execution-driven who thrives in a fast-moving environment, takes ownership of loan files end-to-end, and is motivated to help shape and scale Truehold’s mortgage processing function as the platform grows.

• Process DSCR and investor mortgage loans from initial disclosure through closing.
• Review, verify, and organize borrower, property, and third-party documentation to ensure complete loan files.
• Calculate and validate DSCR metrics, rental income, and cash‑flow inputs in accordance with lender guidelines.
• Submit loan files to underwriting and manage underwriting conditions through final approval and clear‑to‑close.
• Collaborate closely with loan officers, wholesale account executives, underwriters, borrowers, title/escrow, appraisers, and other third‑party vendors.
• Track loan milestones, follow up on outstanding conditions, and proactively resolve issues to keep loans moving.
• Maintain accurate loan notes, document tracking, and status updates in the loan origination system and lender portals.
• Ensure compliance with investor requirements, internal policies, and applicable regulatory standards.

• 2+ years of mortgage loan processing experience.
• Strong understanding of mortgage documentation, underwriting conditions, and closing requirements.
• Demonstrated proficiency with wholesale broker portals.
• Comfort with investor documentation, rental income, and cash‑flow analysis.
• High attention to detail and strong organizational skills with the ability to manage several loans simultaneously.
• Professional written and verbal communication skills.

• Experience with DSCR and real estate investor loan products.
• Experience with non‑agency or non‑QM investor lending.
• Experience working in a high‑volume and/or scaling mortgage operation.

• Competitive compensation and benefits.
• Marketing and brand presence in the investor ecosystem.
• Entrepreneurial environment with opportunity to grow with a rapidly scaling mortgage platform.
• Exposure to a high‑volume investor and SFR lending ecosystem.

Mid‑Senior level

Full‑time

• Finance and Sales
• Construction, Software Development, and IT Services and IT Consulting

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