Lending Support Specialist

Mount Laurel, New Jersey, United States of America

40

$22.00 - $27.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Personal & Commercial Banking

The Lending Support Specialist I performs various support functions for the Loan Processors in Residential Mortgage and Consumer Lending. This includes various requests from operations and business partners such as regulatory disclosures, as well as working daily and multi-daily reports.

Must be able to commute into one of the following office locations:
Mount Laurel, NJ;
Greenville, SC; or Jacksonville, FL.

• Performs routine administrative duties involved in checking and verifying files, work, and information submitted by others
• Ensures reviewed materials are accurate and complete
• Works daily reports directed by LOB and ensure the assigned work is completed within the department's service level agreement
• Does routine mailings of disclosures and letters for the LOB
• Ensures own work is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on Company intranet; policies included but not limited to Dodd Frank, RESPA, Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money laundering policies
• Performs work that is typically within standard policies and procedures but could include required research
• Takes appropriate action and elevates files with concerns to supervisor

• High School Diploma or GED
• Related experience required
• Knowledge of Company policy and applicable regulations
• Demonstrated ability to apply standardized sets of parameters to specific problems or files in order to facilitate resolution
• Basic organizational skills
• Ability to prioritize activities based on business objectives
• Good communication skills both written and verbal
• Disclosure experience preferred

Never: 0%;
Occasional: 1-33%;
Frequent: 34-66%;
Continuous: 67-100%

• Domestic Travel
  - Occasional
• International Travel
  - Never
• Performing sedentary work
  - Continuous
• Performing multiple tasks
  - Continuous
• Operating standard office equipment
  - Continuous
• Responding quickly to sounds
  - Occasional
• Sitting
  - Continuous
• Standing
  - Occasional
• Walking
  - Occasional
• Moving safely in confined spaces
  - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting
  - Occasional
• Bending
  - Occasional
• Kneeling
  - Never
• Crawling
  - Never
• Climbing
  - Never
• Reaching overhead
  - Never
• Reaching forward
  - Occasional
• Pushing
  - Never
• Pulling
  - Never
• Twisting
  - Never
• Concentrating for long periods of time
  - Continuous
• Applying common sense to deal with problems involving standardized situations
  - Continuous
• Reading, writing and comprehending instructions
  - Continuous
• Adding, subtracting, multiplying and dividing
  - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.…