Manager, KYC Operational Procedures and Operational Guidances

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The KYC Specialist develops and maintains TD’s KYC programs, including frameworks, methodologies, procedures, awareness and monitoring, management reporting and/or escalation of issues.

This role conducts periodic and event driven KYC due diligence reviews of customers, including targeted reviews as per KYC Ops Policy to assess risks as needed.

Depth & Scope:

• Performs more advanced, complicated, or high visibility job functions aligned with policies, standards, procedures, and job aids
• Works with senior management on highly complex, confidential, or high visibility projects
• Ensures that work products are fit for purpose and audit/regulator ready
• Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product
• Leads initiatives to help bring these improvements to fruition. Works with senior management to ensure that special projects are brought to fruition
• Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the sub-function’s overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes, or services
• Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty
• Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity
• Independently manages end-to-end functional programs
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Work is guided by policies and industry standards/methods
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Education & Experience:

• Undergraduate Degree or equivalent professional work experience
• 6+ Direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners. (or)
• 10+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML. (or)
• Or for an internal candidate proven track record of excellence through metrics or manager discretion

Customer Accountabilities:

• Leads development of team procedures and governance processes and advises teams of changes and enhancements to enterprise…