Consumer KYC Analyst III

Work Location:

Jacksonville, Florida, United States of America

Hours:

40 Pay Details: $61,880 - $92,560 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Financial Crimes & Fraud Mgmt

The KYC Analyst III provides a range of analytical, research and assessment support to the development of and enhancements to, the enterprise’s KYC programs and processes. This role may interact with key stakeholders and third-party service providers to deliver KYC programs that satisfy regulatory requirements. This role focuses on complex customers or high visibility cases, is expected to provide a modicum of subject matter expertise.

This role performs quality control on the work product as needed.

Perform more advanced, complicated, or high visibility job functions aligned with policies, standards, procedures, and job aids. Ensures that work products are fit for purpose and audit / regulator ready. Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product. Experienced professional role providing specialized guidance/ assistance/support to functions/GAML teams. Independently performs activities from end to end.

Requires advanced understanding of a range of product and services, processes, procedures, systems, and concepts within their own area of specialty and integration points with related areas. Manages ambiguity, and apply judgement to identify, troubleshoot and resolve ongoing business and operational issues. Interprets and administers policies, adopts, and implements business process improvements. Guided by practices, procedures, and operating plans, makes process and capacity management decisions to ensure ongoing operations.

Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus.

Undergraduate Degree or equivalent professional work experience. 2+ direct experience in financial services or similar industries including fraud, know your customer, anti‑money laundering, sanctions screening, or similar roles for new joiners. (or) 6+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML. (or) Or for an internal candidate proven track record of excellence through metrics or manager discretion.

Maintains KYC files, data, and documents in a manner consistent with the KYC Policies and Standards in line with Service Level Agreements. Performs reviews of customers as appropriate throughout the customer’s lifecycle with TD, ensures that such records, data, and reviews are prepared for review by auditors and regulators. Provides KYC research, evaluation, operational, reporting and/or analytical support in operational processes, in a timely manner.

Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders as required. Immediately escalates any potential issues or concerns to management for further action to. Analyzes data and draw conclusions to meet program health reporting requirements. Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify KYC Ops‑ related gaps, issues and enhancements.

Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate. Coordinates tracking and reporting of KYC Ops function initiatives and programs on timely matter as required. Assists in reviewing and updating higher risk customer information.

Prioritizes and manages own workload to meet KYC Ops…