Treasury Support Specialist II

Treasury Support Specialist II### Treasury Support Specialist IIApply:
Billings, MT:
Casper, WY:
Sioux Falls, SD:
Clive, IA:
Bend, OR:
Full time:
Posted Today:
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*** If you are a current FIB employee, please apply through the Career Worklet in the**
* *** Employee Portal******.
*** This position may be located at First Interstate Bank's offices in Colorado, Idaho, Iowa, Missouri, Montana, Nebraska, Oregon, South Dakota, Washington and Wyoming.
** What’s Important to You
** We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
* Generous Paid Time Off (PTO) in addition to paid federal holidays.
* Child Care Assistance Program for eligible dependent(s).
* Exercise reimbursement program for employees.
* The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for **#Team First Interstate .*
* ** SUMMARY
* * The Treasury Support Specialist II provides technical and operational support, customer consultation, and customer training for the Bank's Treasury Management clients.

** ESSENTIAL DUTIES AND RESPONSIBILITIES
*** Provides technical and operational support to customers and branch personnel for the Bank’s Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services.
* Follows through on all aspects of customer support related to Treasury Management products to ensure complete and accurate resolution.
* Responds promptly to client inquiries regarding Treasury products, including ACH Origination, Positive Pay, and Remote Deposit processing questions.
* Handles internal and external customer service calls and messages received through various communication channels.
* Cooperates with, participates in, and supports adherence to internal policies, procedures, training, and practices to ensure compliance with all regulatory requirements, especially those specific to assigned duties.
* Supports the development and implementation of new Treasury products, processes, and procedures.
* Assists with special projects, system upgrades, and conversions.
* Works closely and collaboratively with Treasury personnel and branch teams to address questions related to Treasury products and transaction processing.
* Contributes to building and maintaining a strong team environment.
** QUALIFICATIONS
* * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

** KNOWLEDGE,

SKILLS AND ABILITIES

*** Ability to deliver an exemplary level of customer service in a professional environment.
* Ability to assess customer needs and provide effective solutions.
* Strong computer and technical skills, including proficiency with Microsoft Office.
* Exceptional customer service and communication skills.
* Ability to work collaboratively as part of a team and multitask in a fast‐paced environment.
* Flexible, self‐motivated individual with strong problem‐solving abilities.
* Strong financial acumen and sound judgment.
* Excellent written and verbal communication skills, including interpersonal and presentation capabilities.
* Understanding of business and financial fundamentals, intermediate accounting skills, strong mathematical…