Release of Information Specialist- Onsite Jacksonville, FL

Release of Information Specialist
- Onsite Jacksonville, FL

Jacksonville, FL, USA

Posted Monday, December 1, 2025 at 6:00 AM

Release of Information Specialist I (ROIS I)

Summaryof Position:

The Releaseof Information  Specialist

I(ROISI) initiatesthemedicalrecord releaseprocessbyinputtingdatainto Verisma Software.

The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is located at a client site.

The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred