Clinical Operations Manager - Florida Region

Clinical Operations Manager - Florida Region

Vivo Infusion, LLC is looking for a dynamic Clinical Operations Manager with a passion for team building, leadership, and quality patient care to support our regional growth in the Florida Region! The area Clinic Manager will support the clinics in their region both in person and remotely. The person in this role will be responsible for overseeing all patient care activities, daily clinical operations, ensuring a safe and efficient environment while adhering to budgetary expectations and regulatory functions as outlined by the State, Federal, JCAHO, additional accreditation agencies, and Vivo company policies.

If you are passionate about providing the highest level of quality patient care, have a strong background in leading clinical teams, and have a current FL State Nursing or Advanced Practitioner License, we'd love to hear from you!

• $110,000 - $115,000 / year

• Option for HSA includes Employer Contribution
• 401K with Match up to 4%
• PTO Accrual 3+ Weeks/year
  • PTO Donation, Buyback and Rollover
• Wellness Reimbursement Program
• Tuition Assistance Program
• Employee Referral Bonus Program
• Employee Assistance Program
• Short & long-term disability
• & More

• Full-Time
• Exempt
• Monday-Friday: 8:00am- 5:00pm
• Travel within region: 2-3 days/week on average

• 11512 Lake Mead AVE, Ste 302-303, Jacksonville, FL 32256
• 607 Oak Commons BLVD, Kissimmee, FL 34741
• 525 NW Lake Whitney PL, STE 101, Port St. Lucie, FL 34986

Regional Operations Director

• Oversees and manages patient care and clinical operations within assigned regional locations.
• Upholds company policies, procedures, mission, values, and expectations.
• Executes protocols and quality initiatives to improve clinical outcomes and patient experience of care.
• Directly oversees teams of Advanced Practitioners, Registered Nurses, Certified Medical Assistants, Administrative Assistants, and other clinical staff licensed and unlicensed.
  • Responsible for directly managing all team members, including holding consistent 1:1s, creating and upholding specific measurable goals, hiring, termination, evaluations, disciplinary process, documentation, and reporting within the guidelines of Vivo Company policy.
• Develops and maintains effective communication and working relationships with external community partners, resources, staff, co‑workers, physicians, and patients.
• Budget management:
  Oversees labor costs and supply utilization.
• Collaborates across departments and with all disciplines, utilizing internal and external resources to provide optimal patient care.
• Ensures and coordinates training, growth, and development opportunities for all clinical team members.
• Evaluate needs, develop, and uphold processes, policies, and procedures in accordance with industry standards, and JCAHO and/or other accreditation agency standards.
• Responsible for the delivery of services to patients, ensuring compliance in the performance of all aspects of patient care in accordance with Vivo company policies and procedures, accreditation agencies, and State and Federal guidelines.
• Manages patient and staff schedules to ensure optimal staff-to-patient ratios in accordance with the clinical census, operational goals, and regulations set forth by State and Federal agencies.
• Serves as a member of the Quality Committee and infusion center Governing Body in conjunction with the Medical Director.
• Acts as the Infection Control Manager of the infusion centers’ infection control surveillance activities.

• Manage and ensure appropriate documentation of nursing and Advanced Practice Provider processes, Assessments and Plans of Care, admission and monthly documentation is complete, and patients’ medical records are maintained in accordance with Company policy and regulatory agency requirements.
• Schedules center audits including quality, medical records, fire & safety, and emergency preparedness. Delegates to appropriate personnel as needed.
• Implement patient and staff satisfaction surveys and reports results to Quality Committee.
• Completes reporting in a timely manner,…